- WHAT IS JANMITRA
- WEB COMPLAINTS
- PHONE COMPLAINTS
- MOBILE COMPLAINTS
- POSTAL/JANASPANDANA COMPLAINTS
Grievances may be lodged through any of the following channels
1) Telephone: File complaints by dialing into Janmitra Citizen Care helpline number 080-22262555. Citizens need to give basic information for registration.
2) Web : File complaints online on this portal with provisions to attach supporting documents, photographs and other media files. Online registration is required to file a web complaint
3) Mobile Phone: File Complaint using a GPRS/3G mobile phone. Complaints will be filed using mobile software which is installed on the phone after mobile registration . The complaint may be accompanied with supporting audio, photo, video and text files, captured using the mobile software
4) Post : File complaints by post, addressed to Janmitra Citizen Care. Basic details of complainant is essential for registration.